On March 28, 2025, I purchased Dyson Airwrap in the Jasper Plum color from Izmir Hilltown Mall, but unfortunately, the product turned out to be defective. Since it had been less than 14 days, I returned it to the store and they issued a refund immediately. However, I had been waiting for this product for months, and I was lucky to even find it there, as it had never been listed on Dyson’s website. The store employee, Ms. M****, was kind enough to say they would notify me if it came back in stock, though she mentioned the same color might not be available. I don’t understand how a product that just arrived in Turkey is already out of stock again. I didn’t want a refund—this was not a solution for me. I still don’t understand why a product I had just bought was taken away from me. I wish Dyson had sent me a replacement instead. I’m now wondering if the store misled me into returning it too quickly. I’m kindly asking for a real solution.
I purchased a Dyson Airwrap from the Mall of Istanbul store on June 7, 2025, and was immediately disappointed with the product’s performance. One of the attachments doesn’t spin at all, and even when I manage to use the others, the curls are completely ineffective and don’t last. For a product in th...
I bought the Dyson Airwrap in ceramic pink and rose gold, which I had been waiting for five months, from the Kentpark Dyson store in Ankara, Turkey, on April 27, 2024, for 19,999₺. The first time I used the product, before I had even done half of my hair, it suddenly stopped working, and the filter ...
I’m reaching out to address the issues I’ve experienced with purchasing a Dyson Airwrap from Dyson Türkiye. Checking the stock in Antalya has been incredibly frustrating; since the stock isn’t visible on your website, I contacted live support, only to be told I’d need to visit the store physically. ...
1st of April 2023, we bought the Dyson Airwrap product from your store in Vadi Istanbul Mall. As I am not happy with the product in the first trial, I went to your store on 2nd of April and I asked them to change it with another product or returned it. But your store is not accepting any change/retu...
I purchased a Dyson Airwrap on February 25, 2025, and returned it just three days later. But weeks have passed, and I still haven’t received my refund. When I contacted Dyson, they claimed that the information I provided at the time of purchase didn’t match the product I returned—so they say they ca...
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