Dyson Sells Defective Supersonic HD01 Hair Dryer, Refuses Replacement

March 25, 2023 9:45 PM15

From the Strend store on the N11 shopping site, I bought a Dyson Supersonic HD01 hair dryer. Unfortunately, it proved to be defective, so I returned it. They said the technical part would arrive soon, but it hasn't arrived after months. I asked for a refund, but it has been so long that the cost has risen to over 10,000 TL, despite the fact that I originally paid 5,000 TL. I don't even care about the refund; I just want my product! It's not right how they've been treating me. What will happen if I continue to press for a solution? To be honest, I'm angry and disappointed. I was excited to use that hair dryer, but instead I've been dealing with this mess for months. 

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