From the Strend store on the N11 shopping site, I bought a Dyson Supersonic HD01 hair dryer. Unfortunately, it proved to be defective, so I returned it. They said the technical part would arrive soon, but it hasn't arrived after months. I asked for a refund, but it has been so long that the cost has risen to over 10,000 TL, despite the fact that I originally paid 5,000 TL. I don't even care about the refund; I just want my product! It's not right how they've been treating me. What will happen if I continue to press for a solution? To be honest, I'm angry and disappointed. I was excited to use that hair dryer, but instead I've been dealing with this mess for months.
I ordered the Supersonic Nural hair dryer directly from Dyson’s official website. I was notified that the product would be delivered on Friday, November 14, but the delivery never happened. The delivery date was then updated to Saturday, November 15, yet it still wasn’t delivered. Now the delivery d...
In April, I purchased a Dyson 599046-01 HT01 EU/TR/ZA JPPL (WA/BL) special edition hair straightener from the Dyson stand at Kayseri Park Mall. Since my hair is curly and coarse, I expected the product to perform effectively on my hair type. However, despite using it a total of five times, it failed...
I made a purchase of ₺26,999 Dyson Purifier Cool Formaldehyde and ₺15,999 Dyson Supersonic™ hair dryer (Ceramic Pop) from www.dyson.com.tr on March 18, 2024. Despite completing the payment, I didn't receive any order confirmation. Upon contacting customer service for clarification, I was assured tha...
Yesterday, on October 20, 2024, I purchased a Dyson Supersonic Nural™ hair dryer (Strawberry Bronze) from a Dyson store. The store staff didn’t check the device before handing it over, and when I got home, it didn’t work at all. Today, my spouse returned it to the store, where a customer representat...
I purchased a Dyson Airstrait from Media Markt about three months ago, paying ₺20,000. I have always used the device strictly according to the user manual and instructions. However, despite careful use, I experienced severe hair breakage. At this point, nearly half of my hair has broken off, and the...
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