Dyson Air Purifier Delivery Problem

Oguzhan
Dyson
December 27, 2023 4:36 PM56

I purchased a Dyson air purifier from Izmir IstinyePark on December 23, 2023, and regretted it immensely. It's been 5 days, and the product is still nowhere to be seen within Izmir. Attempting to contact the store, I realized they don't provide their direct numbers. When I called the general line, the respondent insisted I needed to contact the store directly. Asking for the store's number, I was told they didn't have it. I've never encountered such a flawed system.

Dyson
January 1, 2024 5:24 PM (5 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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