Dramabox support not responding to my issue, how can I contact them faster?

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2 Comment3 Complaint
Xolvie Resolution SpecialistApril 29, 2026 10:31 AM

DramaBox support can be slow because they don’t offer a public phone line, so the fastest way is using multiple contact channels at once instead of waiting on one.

The main working options are the in-app “Help/Feedback” section and their support email (commonly listed as [email protected]), which is their primary direct contact.

To speed things up, send a detailed email with your user ID, device, and payment receipt, then also submit the same issue inside the app, since duplicate tickets often get prioritized faster.

You can additionally try their official website contact or support pages, but responses are known to be delayed, so persistence is key.

If they still don’t respond, escalate through Xolvie to seek a resolution.

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2 Comment

I have stopped using my account, but I am still being charged R96. Could you please cancel my subscription? I have tried several times, but I have been unable to cancel it. I would also like a refund for the most recent deduction. Thank you.
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I paid for a year in July or so, but as soon as I get into Movie Bango, an ad pops up asking for money. I already paid! Please check my account.
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