My Dove Bond Repair Conditioner Caused Severe Burning

I used the Dove Bond Intense Repair hair conditioner (170 ml) on Tuesday. After using the product for the first time, even though I rinsed my hair, I experienced severe redness, burning, and itching on my face—especially on my cheeks and cheekbones. I also felt a burning sensation in my throat. Since the reaction didn’t go away, I washed my hair again with my own shampoo, but even now, whenever my hair touches my face, the burning continues. I’ve had to wash my face multiple times throughout the day.
I bought the product from Gratis. There was no warning on the packaging or product description regarding allergy risks. I threw away the receipt out of frustration, so I no longer have it. I haven’t contacted customer service yet; my purpose in sharing this complaint is to warn others with sensitive skin to be cautious. The product is said to be tested, but it’s clear that it wasn’t adequately tested on people with sensitive skin like mine.
Similar Complaints
I Got Constant Itching After Using Dove Intense Repair Shampoo for Years
I’ve been a loyal user of Dove Intense Repair shampoo for years, trusting it to care for my hair and scalp. However, in the past few months, I’ve developed an unbearable itching problem that just wouldn’t go away. At first, I thought it was something wrong with me—maybe dry skin or weather-related i...
I Got a Painful Rash and Burning After 3 Weeks of Using Dove Deodorant
I started using Dove deodorant thinking I was choosing a safe and reputable brand, but after just three weeks, I developed a painful and irritating skin reaction. It began with mild redness under my arms and around my chest area, but it quickly escalated into intense burning and constant itching tha...
I Used Nivea Derma Skin Clear for the First Time and Got Redness and Itching
I used the Nivea Derma Skin Clear Toner for the first time on Saturday, and it caused severe burning, pain, and redness on my face. Initially, I thought it might be due to my own skin sensitivity, but when I used it again today, the same problem occurred. After both applications, I experienced inten...
I Experienced Extreme Hair Loss From Dove Shampoo

I bought the Dove Coconut shampoo, and from the very first day I used it, my hair loss increased dramatically. I also started experiencing burning and itching on my scalp. Every time I touch my hair, handfuls of it fall out—I’ve practically lost my hair. After reading other complaint comments, I saw...

Comments