Brand Overview: Divine Health
Divine Health is a nutritional supplement and wellness brand founded by Dr. Don Colbert, M.D., an integrative and anti-aging medicine physician and bestselling author. Operating under Divine Health, Inc., the company has been active for more than two decades, developing doctor-formulated nutraceuticals and lifestyle wellness programs designed to support long-term health.
Contact Info
Email: [email protected]
Phone: (407) 732-6952
Industry and Operations
Divine Health operates in the health, wellness, and dietary supplement industry. The company operates primarily through a direct-to-consumer e-commerce model, offering one-time purchases and recurring subscription plans, as well as distributing select products through third-party retailers.
- Dietary Supplements: Daily multivitamins, collagen powders, digestive enzymes, and hormone-support complexes.
- Keto and Metabolic Formulas: MCT oil powders, weight-management products, and metabolic enhancers formulated under the Keto Zone and Gut Zone brands.
- Superfoods and Cleanses: Fermented greens and reds powders, fiber products, liver-gallbladder cleanses, and detoxification aids.
- Educational Content and Guides: Health challenges, nutritional books, and guides authored by Dr. Colbert.
User Sentiment
While the brand maintains an established customer following, public feedback and consumer complaints frequently point to issues surrounding fulfillment logistics, subscription billing, and after-purchase service policies.
- Shipping and Delivery Delays: Multiple shoppers report delayed order fulfillment, prolonged shipping times, and slow delivery updates.
- Incomplete or Back-Ordered Shipments: Users mention receiving partial deliveries without prompt notification that remaining items were on back-order.
- Restocking Fees and Return Conditions: Customers express dissatisfaction with return policies requiring buyers to cover return postage, incur a 10% restocking fee, or receive only store credit for opened items.
- Subscription Cancellation Complications: Some users report difficulty adjusting or canceling recurring auto-ship subscriptions before another charge occurs.
- Support Communication Gaps: Frustrations are voiced over slow response times when attempting to resolve missing package claims or billing discrepancies through customer service.
Share Your Experience
If you’ve experienced issues with Divine Health, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.