For my graphic design work, I purchased a Dell Gaming G15 5520 Intel Core i5 12500H 8GB 512GB SSD RTX3050 Ubuntu 15.6" Portable Computer from the gti Bilişim store on hepsiburada.com on April 13th. When I first started using the laptop, I noticed that the colors were all off. Red appeared orange rather than red. Blue, green, and many other color tones were distorted as well. When we attempted to use the Dell laptop for design work, the colors appeared differently on external monitors and other computers. We notified the service center about the problem. Despite having the monitor replaced within a week of purchasing the new device, the problem persisted. The mainboard was later replaced, but the problem persisted. We stated unequivocally that we believed the product was defective and requested a one-to-one replacement, but we received no response. I also discovered that several people in my social circle have had problems with Dell laptops. A computer I purchased for around 20,000 Turkish lira six months ago is now sitting unused because it cannot display colors correctly. My hard-earned money has essentially been squandered. I've given the device to a lawyer friend of mine, and we intend to file a lawsuit in this matter. I'm sharing this so that others don't have to go through the same ordeal.
I bought a Dell Gaming G15 5520 laptop with an Intel Core i5 12500H processor, 8GB RAM, 512GB SSD, and an RTX3050 graphics card on April 13. I got it from hepsiburada.com to use it for my graphic design work. Once I started using it, I realized that the colors weren't showing up correctly. The reds...
Hello, I purchased a Dell Gaming G16 laptop from Dell about 10 months ago. The "w" key started coming off, despite not using the gaming laptop for extensive gaming. On 19.04.2024, I took it to the authorized service center, and they stated that the key was not covered by warranty and demanded around...
I purchased the Dell G15 5511 laptop and have been using it exclusively with an external keyboard and mouse on my desk since the purchase. The first time I wanted to use the built-in keyboard, I found that the letters 'ç' and 'ş' were not working. On 27.09.2023, I took the device to the authorized ...
Hello, I bought a Dell G15 5530 laptop with really impressive specifications from Vatan Bilgisayar at Adana Real Shopping Mall on 12.03.2024. Unfortunately, the laptop is facing some CPU performance problems, and both Vatan Bilgisayar and Dell's customer service have been unable to find a solution. ...
I purchased a Dell G16 7630 laptop from Hepsiburada for ₺58,000, and since the very first day, I’ve been dealing with constant freezing, startup failures, and performance lags. The device’s performance is far below expectations — it struggles even during basic daily use, which is unacceptable for a ...
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