My experience with İzmir Mavibahçe Baby Mall has been nothing short of a frustrating ordeal. It all began when I purchased a Deerma brand air humidifier from their store. Unfortunately, the humidifier turned out to be defective, which led me to return it to the store for resolution. In a desperate attempt to seek clarity and resolution, I contacted their service department. However, the response I received left me utterly disappointed. The representative on the line brazenly stated, 'It's not our concern; deal with the shipping company.' This entire experience has left me deeply frustrated and dissatisfied as a customer. It's disheartening to think that a store I once trusted to provide quality products and efficient customer service has fallen short on its promises. As a consumer, I expected better treatment and a sense of responsibility, especially after investing my hard-earned money into their products. The lack of accountability and empathy shown by İzmir Mavibahçe Baby Mall is disconcerting, to say the least.
I purchased a Deerma brand humidifier online, and after just 3 months, it stopped blowing air. I sent it in for a return, but it was not accepted and the product was sent back to me. Even though my warranty is still valid, I couldn't find a place to send it for repairs. I spent ₺1200 on this product...
On September 21, I purchased a Dyson Purifier Humidify Cool PH-2 De-Nox air purifier with humidifying features, along with a Dyson vacuum cleaner, from the Dyson store in Ankara Kentpark Mall. I chose to buy directly from the official store thinking it would be more reliable and problem-free, especi...
I purchased the Deerma F628S UVC Steam Machine from Ebebek. Within a month, it malfunctioned. I bought it on February 18th, and by February 28th, it was already broken. I sent it to the service center, which is apparently managed by Dale Dış Ticaret. The service took 21 days to handle it. They sent ...
I purchased a thermometer from Amazon that arrived defective. After numerous phone calls to initiate a return, their resolution was simply "pay for it and then return it for a refund." Even 20 years ago, customer service wasn't this abysmal. I condemn Amazon's handling of this situation. Whether th...
I've bought several Bambi bedding sets, but my recent experience with their Fakir Airfryer has left me completely disappointed. When I received the product, I discovered it was defective. When I contacted customer service, they directed me to the service center right away. I sent the machine in for ...
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