Decathlon Refused to Refund My Purchase Despite Having a Digital Receipt

I went to return the products that I bought but did not use and did not fit my children because they were not suitable for my child's size. However, a person named M*** who was said to be the store manager turned the products over and over, messed with my Decathlon account, did something, and delaye...

I bought a pair of shoes from Decathlon's Bakırköy Marmara Forum store and later exchanged them at the Bakırköy Carousel location. When purchasing, they never gave me a receipt or invoice, instead saying that all returns and exchanges are managed through my Decathlon card. Now that my shoes have rip...

My tent, which I purchased online from Decathlon on 03.05.2025, is marked as delivered even though I have not received it. I have encountered this situation, and perhaps it’s the first time in my life I’ve experienced something like this. I even checked with my neighbors and local courier branches t...

I placed an order from Decathlon Store on 19.05.2025 at 15:30 and made my payment via the application with the store pick-up option (delivery within 1 hour option). I purchased it by mail while your order was being prepared. When I went to the store 3 hours later to pick up the product that was stat...

I purchased a bike from your Maltepe Ritim Istanbul store about 4.5 years ago. Recently, we wanted to return it as part of the secondhand campaign and receive a gift voucher. However, my husband doesn't use his membership frequently, so it got canceled. We couldn't find the receipt either because it...