CVwizard Renewed My Subscription Without Consent or Cancellation Option

I have been experiencing a serious problem with my CVwizard subscription. My monthly plan of 19.99 USD was renewed without my consent, and I was charged 19.99 USD on 27 February through CVwizard’s own website by card. I did not knowingly agree to this renewal, and I do not want to continue using this service. I first subscribed to CVwizard on 1 May 2026. When I log into my account on the CVwizard website now with the email address hasininik***[email protected], it shows that I am not subscribed on all accounts I can access, so I am unable to see or manage any active subscription and therefore cannot cancel it myself. Despite this, the payment was still taken from my card, which ends with the digits 418. I contacted CVwizard customer support about this issue but have not received any response so far, which leaves me with an unwanted subscription and a payment that I do not approve. I kindly request that the CVwizard subscription be cancelled immediately and that the 19.99 USD charged on 25 June 2026 be fully refunded, as this renewal was not made with my clear consent and I cannot manage it from my account. I also request that written confirmation of the cancellation and the refund be sent to my email address as soon as the process is completed.