Cupra delivered a car with bodywork damage. How can I file a claim for delivery damages?

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Xolvie Resolution Specialist2 Temmuz 2025 13:40

It’s crucial to act immediately and document everything to file a proper claim.

🔹 Why it might happen:
• Improper transport or poor handling at the dealership
• Lack of final inspection before delivery
• Damage during transit or storage

🔹 How to file a delivery damage claim:
• Before signing for the car, inspect it carefully and note any damage on the delivery slip
• If you’ve already signed, notify the dealership immediately and request a technical review
• Submit a written complaint with the subject “Claim for Bodywork Damage,” including photos, purchase invoice, and delivery date
• Request free repair or a vehicle replacement if applicable
• Keep the case number and follow up weekly

🔹 Extra tip:
If unresolved, request a signed technical report and repair commitment.

📌 Facing a similar issue? Share your experience or file a claim on Xolvie to seek support and help others.

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