Coursiv reduced my premium features suddenly, how can I get the full plan I paid for?

If Coursiv suddenly stripped features despite your paid plan, first open a support ticket via support.coursiv.io, stating your account email, plan name, date of payment, and missing features.

Their support portal allows you to “submit a ticket” for subscription or technical issues.

In your message, reference Coursiv’s Subscription Terms (legal.coursiv.io/subscription) and ask them to reinstate full access or provide a refund.

If they delay or refuse, escalate via Xolvie to bring attention to the issue.