I’m the owner of the Steam account under the name B*. On March 18, 2025, I received a suspicious message in English from a user named D J*** claiming to be a Steam administrator. They warned me that someone was trying to access my account. I immediately realized it was fake and blocked the user, but within two minutes, things got worse.
Using what appeared to be a Steam exploit, this person blocked my entire friend list, removed my profile picture, and threatened to delete my account unless I clicked on their links. They even sent me a follow-up email.
Worried about losing my valuable in-game items from Counter-Strike 2, I attempted to safeguard them by unblocking a friend named M* and sending him my inventory via trade. I confirmed the trade on the Steam Mobile App, but something went wrong—the items were redirected to a completely different account due to a loading error.
Since then, I’ve contacted Steam Support four times, attaching screenshots showing the unauthorized trade and fake emails, yet I’ve received no response at all. My items are gone, and no one from Steam has helped.
I urgently request that my CS2 items be restored and that someone from Steam finally looks into this situation. I've done everything I can on my end—now it's time for support to step up.
I am absolutely outraged with Steam! Just two days ago, a supposed "Steam official" contacted me, claiming they needed to "legalize" my inventory. They demanded I make a trade and approve it, and then, to my horror, they temporarily took away my friends list, screenshots, artwork, and even my game l...
On October 21 at 9:12 PM, my Steam account was hacked due to a phishing scam. It happened when I clicked a link sent from a friend’s account, which redirected me to what appeared to be the Steam login page. I entered my login details, only to realize soon after that my account was compromised. The h...
I strongly believe my Steam account has been hacked. I can no longer log in, and when I tried to reset my password, I discovered that my email address, phone number, and possibly even my username have all been changed. I’ve completely lost access to every recovery method linked to the account. This...
Dear Steam/Valve Support Team, I hope this message finds you well. My Steam account has been banned from Counter-Strike 2 for the past four years, and I believe this ban was unfairly imposed due to circumstances beyond my control. At the time of the ban, I registered my account using a friend’s ph...
On December 29, 2024, my Steam account, which I have been using for over 10 years, was stolen despite being secured. My email address and phone number associated with the account were changed, and now I cannot log in. I still have access to my original email address, but I need help recovering my ac...
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