Costext sent texts but billed me again, how can I stop recurring charges?

If Costext keeps billing you after sending texts,

Stop recurring charges immediately;

• Go to:
– Costext unsubscribe page (enter your email)
– Or account → Subscription → Cancel
– Or App Store / Google Play → Subscriptions

• Important:
– Costext uses recurring billing (weekly/monthly) once activated
– Even one SMS payment can trigger a subscription

Check where the charge comes from;

• Verify:
– Card, PayPal, or mobile store
– Cancel from the SAME platform

• Why:
– Canceling elsewhere won’t stop charges

Gather strong evidence;

• Collect:
– Bank statements (multiple charges)
– Screenshot of initial small payment page
– Proof you didn’t clearly accept subscription

• Why:
– Needed for refund or dispute

Request cancellation + refund;

• Email:
– [email protected]

• Write:
– “I was charged repeatedly without clear consent. Cancel my subscription and refund all charges.”

• Attach:
– All proof

If charges continue;

Escalate the matter by submitting a complaint on Xolvie to seek wider attention.