In July 2022, I purchased a Corsair liquid cooler as part of a custom-built desktop PC from Itopya.com. Recently, the cooler stopped working, and I checked the product box, which clearly states that it comes with a 3-year warranty.
However, when I contacted Itopya customer service, they refused to honor the warranty, claiming that the product is not covered and that they cannot provide any assistance. This is completely unacceptable—how can a product be advertised with a warranty but then be denied when a customer actually needs it?
My order number is 220710194019925148, and I expect my warranty to be honored. If this issue is not resolved, I will never shop at Itopya again. Itopya, take responsibility and fix this now!
I purchased a Corsair H45 liquid cooler from itopya.com, but I experienced a serious issue when it leaked onto my computer. After sending it for service, it was returned, but I then faced another problem – my computer kept restarting due to cooling issues. I sent the cooler back to Penta for service...
On 27.11.2025, I placed two orders on the Itopya website: one for an OEM case (order number 251127204135769526) and one for equipment (order number 251127205742103920). The case and peripherals were delivered on 03.12.2025, and the ViewSonic VX2779A-HD-PRO 27" 240Hz 1ms HDMI DP FreeSync HDR10 FHD Su...
On October 1, 2025, I purchased an Xbox Series Controller gamepad from İtopya. The invoice number for the product is ERA2025000126794. After receiving the item, I noticed that the warranty period was listed as 1 year instead of 2 years, even though both the product box and the official descriptions ...
On July 19, 2023, I purchased a Dijitsu tower fan from Carrefour. However, after using it for about 2-3 months, the device malfunctioned. I sent the device to Elif Technical authorized service center in Bursa under warranty. In November, they kept us waiting for 5 months, claiming that a part was br...
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