My 2023 model Focus came with Continental Ecocontact 6 tires. I noticed a tearing issue and reported it to the Continental dealer in Keskin. They told me that two of the tires would be replaced under the goodwill warranty, but I would still have to purchase both tires myself. I was shocked to hear that, especially since the issue was clearly a manufacturing defect. They quoted ₺5,750 per tire, even though the same tires are sold at other dealers for ₺3,500. I asked if they could match the lower price or offer a discount, but they refused. When I contacted customer service to report the situation, they showed no interest. They said they would get back to me, but I never received any follow-up.
My 2023 Ford Focus was equipped with Continental ecocontact 6 series 215 50 17 tires from the factory. As seen in the image, the tire began to disintegrate at 20,000 kilometers. Customer service referred me to an authorized dealer in Tokat. According to the authorized dealer, when used at 34 bar, th...
I purchased winter tires from the Continental dealership in Erzurum on 18.11.2022, and just two weeks ago, during the installation, the tire became unusable. The technician who performed the installation claimed it was a manufacturing defect and sent it to the authorized dealer in Erzurum for warran...
In December 2023, I bought a Ford Focus that came with Continental Eco Contact 6 tires. I've never come across such low-grade tires before. It feels like driving on ice—slipping and sliding all the time, especially in rainy weather, which can be quite dangerous. In addition, the braking distance is ...
I have a 2020 model Ford Focus that has been maintained by an authorized service and is still under warranty. On November 6, 2024, it suddenly broke down in the middle of heavy evening traffic on the E-5 road. I was left stranded with my wife and children. I had to pay for a tow truck out of my own ...
On April 9, 2024, I purchased four brand-new Michelin Starial sub-brand tires from a dealer located in Şahinbey Mavikent Industrial Zone, Gaziantep, and had them installed on my car. After driving just a few kilometers, I immediately noticed that the braking distance was dangerously long. I even cal...
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