CoinPayments is holding my withdrawal without reason, how can I recover my funds quickly?

If CoinPayments holds a withdrawal without explanation, the most important step is to confirm the exact transaction status and contact the right channels to get your funds released.

• Check your dashboard: go to https://www.coinpayments.net/ → Account → Wallet → Withdrawals history. See whether it shows Pending, Under review, or On hold.

• Look up the transaction hash: if anything was sent, copy the TXID and paste it into a blockchain explorer like Blockchain.com or Blockchair. If nothing appears, it hasn’t been processed yet.

• Confirm security details: CoinPayments may freeze withdrawals for KYC review or IP mismatches. Search for emails with the subject “Withdrawal Verification Request.”

• Open a direct ticket: visit https://www.coinpayments.net/supwiz → Payments / Withdrawals issue. Attach screenshots of your transaction.

If your funds remain held without a response, file your claim on Xolvie to create a record and get support until CoinPayments releases your money or provides a formal explanation.