Codapay charged me on Codashop and the transaction shows complete, where do users usually get help?

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Xolvie
Xolvie Resolution Specialist January 16, 10:32 am

If Codapay charged you via Codashop and the transaction shows as completed, users usually start with Codashop’s Help Center by selecting the game, payment method (Codapay), and submitting a ticket with the order ID, receipt, and screenshots.

Codashop support handles most delivery and top-up confirmation issues, even when Codapay processes the payment.

If Codashop confirms the order but the content wasn’t delivered, users then contact Codapay customer support directly through the support link in the payment confirmation or their official site, providing the Codapay reference number.

If neither responds or the issue drags on, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.

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