4
Demet is satisfied with the result
Resolved

The Clinique Moisturizer Order Is Missing Its Seal

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November 08, 2023 10:35 am
86
Demet's Thank You Message
“Thank you for the quick feedback.”

After placing an online order for a Clinique moisturizer, I discovered that it did not come with the plastic seal or the protective sticker. It is extremely frustrating that this incident occurred, especially when one considers the fact that Clinique products are more expensive than other cosmetics. I made an effort to get in touch with customer service, but I was unsuccessful. There is a lack of information regarding the product, such as an expiration date. When it comes to sensitive skin, individuals who rely on clinically tested brands are the ones who turn to these brands; however, it appears that they are not particularly attentive in the retail business. I respectfully request that my message be forwarded to the individuals who are responsible for this matter. I am grateful to you.

November 08, 2023 12:56 pm (2 hours after complaint)
Demet
Demet
November 08, 2023 2:34 pm

Hello, first of all, thank you for your response. It is not possible for me to provide positive or negative feedback without using the product. However, packaging and protective tape are very important for every product, so please provide an urgent solution regarding that. Thank you for your attention.

Demet
Demet
November 08, 2023 2:35 pm

Thank you for the quick feedback.

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