Chamet Shows $10 Withdrawal Done but Bank Never Credited

I used the Chemet platform to withdraw $10 to my SBI Bank account in India. Although the withdrawal status on Chemet shows as “completed,” the money has still not been credited to my bank account, even after 16 days.

During this time, I contacted Chemet customer support regarding the missing $10. However, I was only told to wait and was not provided with any clear information, solution, or even a transaction reference number. My bank account details are correct, yet the funds have still not been received.

I request that my $10 withdrawal be immediately credited to my SBI Bank account. Alternatively, I ask that Chemet provide a clear and written explanation of what happened to this transaction, along with a timeline for when it will be resolved.