Where can I check the exact ingredients of Caudalie products and verify the presence of allergens?

The exact ingredient list of any cosmetic product is a key safety factor, especially for people with sensitive or allergy-prone skin. Manufacturers are required to provide a complete list of ingredients on the packaging or in the leaflet inside the box.

This information should include all components, such as active substances, extracts, preservatives, and auxiliary ingredients.

When reviewing the formula, pay special attention to ingredients that commonly cause individual reactions: fragrances, essential oils, certain preservatives, and plant extracts. Even natural ingredients can trigger sensitivity in some users.

If you cannot find a full ingredient list on the packaging or the information appears incomplete, contact the retailer or the manufacturer’s customer support and request the complete formula for the specific product. They are obligated to provide accurate and detailed ingredient information.

When ingredient information is missing or insufficient and prevents safe use of the product—for example, if you cannot check for potential allergens—this becomes a serious issue. In such cases, verbal explanations are not enough.

File a complaint on Xolvie specifying the Caudalie product name and the information you attempted to obtain. This helps draw attention to incomplete ingredient disclosures and protects other consumers.