I bought a Dijitsu TV 4200 DS 9000 Android model from Carrefour, and it wouldn’t connect to the internet from the moment I checked it. Carrefour refused the return, saying “you opened the box,” even though no setup was done beyond testing the internet connection. The service technician said this model has a known issue, first asking for ₺900 for software, then claiming the memory card was burned and wanted ₺6,000. The TV displays a picture, so this made no sense. Despite initially agreeing to take the TV back with the report, Carrefour later refused, leaving me with the problem.
I purchased a Philips brand power bank from Carrefour. When the power bank was delivered, I opened it and discovered it wasn’t charging. I immediately contacted Carrefour customer service, reported that the product was defective, and requested a refund. A service ticket was created, and I was inform...
On July 19, 2023, I purchased a Dijitsu tower fan from Carrefour. However, after using it for about 2-3 months, the device malfunctioned. I sent the device to Elif Technical authorized service center in Bursa under warranty. In November, they kept us waiting for 5 months, claiming that a part was br...
My Samsung 50au8000 model television was not plugged in for 2 months. When I finally plugged it in, the screen didn’t turn on, although the TV made a startup sound before shutting off. After several attempts, the issue persisted, leaving the TV completely unusable. The authorized service demanded ₺1...
I purchased a Digitsu retro mini fridge from Carrefour’s online store in Turkey three and a half months ago. It was delivered on July 5, but a shipping report was filed, and the item was returned (Order number: 4317112411). Since then, the product has not been delivered, and no solution has been off...
My 155-inch Vestel Android TV has been constantly experiencing software issues for the past month. The home screen becomes slow, the screen occasionally goes black, and sometimes the software freezes completely, making the TV unresponsive to any button presses. I’ve been calling Vestel for a month n...
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