On 4 September 2026 an amount of R200 was debited from my Capitec account via the Capitec app for a payment to my 1win account, but the money has not reflected in my 1win balance. I have not yet received any assistance on this issue. I am requesting that Capitec urgently investigate this transaction and either reverse it or refund the R200 back into my Capitec account as soon as possible.
On 15 August 2026 at 21:01 I deposited R100 from my Capitec account to my 1win Games balance. The money was debited from... my Capitec account, but on 1win the transaction shows as cancelled and the funds have not been reflected in my balance. I have a transaction details screenshot from my Capitec ban
I am writing to report a problem I am experiencing with a withdrawal from my 1win account to my Capitec bank account. On... 20 June at around 16:34, I requested a withdrawal of R1200 from my 1win account to be paid into my Capitec account. Since making this request, the money has not reflected in my Ca
On 13 April 2026 a cash deposit of R400 was made into my Capitec account, but the money has not reflected in my balance.... In the transaction details it shows as a “correction cash deposit”, yet the funds are still not available in my account. I tried to contact Capitec about this issue but could not
On 25 July 2026 at around 04:54 I requested a withdrawal of 250 rand from my 1win account to my Capitec Limited account ...via Instant EFT. In the transaction history inside 1win the withdrawal appears as “Successful”, but the money has still not reflected in my Capitec account as of now. Because of th
Yesterday, August 18, 2026, I made an online payment through the Capitec app using my Capitec card. An amount of 50.00 R... was debited from my account for an online purchase, but the transaction has been stuck in a "Pending" status for 24 hours, and the money hasn't reached the recipient. Even though
