Reverse a Pending Online Charge on the Capitec Banking App

Yesterday, August 18, 2026, I made an online payment through the Capitec app using my Capitec card. An amount of 50.00 R was debited from my account for an online purchase, but the transaction has been stuck in a "Pending" status for 24 hours, and the money hasn't reached the recipient. Even though the funds have already been taken from my account, the payment still isn't complete, and I cannot access this money. This is causing me a lot of inconvenience and uncertainty, as I don't know if or when the transaction will actually go through. I request that Capitec immediately reverse this pending transaction and return the 50.00 R to my account, or clearly explain the situation and finalize the transaction without any further delay. I also ask to be informed about exactly why this payment has remained pending for so long.