If Calm charged you after you cancelled your subscription and you want a refund,
Check the charge first;
• Verify:
– The charge date and amount
– Your cancellation date
– Your subscription status
– Whether the payment was processed by Calm, Apple, or Google
– Your receipt or transaction ID
Calm states that cancelling stops future renewals but does not automatically issue a refund. Refund eligibility depends on where you purchased the subscription; Calm.com and Google Play purchases may be refundable within 30 days, while Apple purchases must be handled through Apple.
Gather evidence;
• Save screenshots showing:
– Your cancellation confirmation
– The unexpected charge
– Your subscription status
– Your payment receipt
Request the refund from the correct provider. For Calm.com purchases, submit Calm’s refund request; for Google Play purchases, contact Calm Support; for Apple purchases, request the refund through Apple’s refund portal.
If Calm or the payment provider does not resolve the refund request, consider filing a complaint on Xolvie to pursue a resolution.
