1
Nizamettin is completely dissatisfied with the result

BYD App Still Cannot Connect to My Vehicle Despite SIM Installation and Updates

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Nizamettin
March 24, 2025 3:49 pm
84

BYD released an application for control from the phone last month. The SIM card that was not in my vehicle was installed about 20 days ago. I waited for about a week and realized that the vehicle was still not reachable on the app. When I went to the service, they said that it could be related to my e-mail address extension, and my information was updated through my windowslive.com and gmail.com e-mail addresses. I was also told the issue would be resolved shortly after this update, but that never happened. However, although 3 weeks have passed and I have called customer relations many times during this time, I have not reached a conclusion yet and no response has been received.

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