Incorrect Liquidation Price on Bybit – Requesting Compensation for Loss

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July 09, 2024 9:24 pm
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I was trading ZKUUSDT futures on Bybit, and my liquidation price was set at 0.139. However, I got liquidated at 0.136, but the liquidation price shown was still 0.139. I was monitoring the market closely, and the price never dropped below my set liquidation point. I had no other active trades, and I didn’t touch my balance during the trade. I opened a support ticket, but they provided irrelevant excuses. When I experienced a similar issue on Binance, they compensated for my losses. I’m requesting that Bybit reconsider their decision and cover my loss. The screenshots clearly show the issue.

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Mustafa
Mustafa

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