Incorrect Liquidation Price on Bybit – Requesting Compensation for Loss

Can
July 9, 2024 9:24 PM86

I was trading ZKUUSDT futures on Bybit, and my liquidation price was set at 0.139. However, I got liquidated at 0.136, but the liquidation price shown was still 0.139. I was monitoring the market closely, and the price never dropped below my set liquidation point. I had no other active trades, and I didn’t touch my balance during the trade. I opened a support ticket, but they provided irrelevant excuses. When I experienced a similar issue on Binance, they compensated for my losses. I’m requesting that Bybit reconsider their decision and cover my loss. The screenshots clearly show the issue.

Comments

Mustafa
Mustafa
May 9, 2025 7:41 PM

Were you able to find a solution?

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