On September 15, I attempted to withdraw 5,000 TL through Bybit TR. However, during the process, I could not complete the identity verification step because I was using a device without NFC support. Even when I tried again on another device with NFC capability, the verification still failed.
Because of this issue, I contacted customer service. But since Bybit does not provide phone support, I was only able to reach them by email, and unfortunately, I have not received any response.
Throughout this process, I have been unable to withdraw my money and I am experiencing financial hardship. I request that Bybit provide an alternative method for identity verification or allow a manual approval so that I can withdraw my funds. I ask that my issue be resolved as soon as possible.
I am facing a serious verification issue on Bybit. I first tried to complete KYC on a Samsung Galaxy A7 (2018) without NFC and the system rejected it; I then retried on a device with NFC, but the process still failed. This problem has persisted for about 3 days. I contacted Bybit support via email, ...
On October 24, 2025, I deposited ₺4,000 into my Bybit account without any issues. However, shortly afterward, I was asked to verify my identity via NF...
I have been unable to complete identity verification (NFC) on the Bybit TR app using my Redmi Note 9 Pro device. While the NFC feature works perfectly with other apps, it fails only in the Bybit TR app. Between August 13–15, I attempted the verification process multiple times, but it never worked. ...
For about 15 days, every time I try to trade on Bybit TR, the system keeps asking me to verify my identity again. However, when I reach the video verification step, it displays a “no connection” error, preventing me from completing the verification process. Because of this, I’m unable to use my ₺5,0...
I am extremely frustrated with my recent experience on Bybit TR. On April 21, I deposited ₺100 into my account. However, even after five full days, the money still hasn’t appeared in my balance. I have been waiting for the bank verification process to be completed, but there has been no update, and ...
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