On April 13, 2024, I placed an order for discounted perfume (Order ID: 1028418090), which was dispatched by Scotty Shipping on April 17, 2024. Since I was not home, it was returned to the branch. Following my conversation with Scotty's call center, they assured me it would be redelivered the next day. However, the following day, it appeared as returned to sender in the system. After another call to the customer service center, they admitted their mistake, apologized, and created a complaint record. At present, I have no information about the current status. I do not know if it has been refunded or will be redelivered. I purchased this item at a discount and feel aggrieved. I am awaiting a resolution to the matter.
On December 21, 2024, I purchased a pair of shoes from the Skechers online store. Unfortunately, I had to return the product and followed the proper procedure to send it back. However, my refund request was denied. To make matters worse, the product was mistakenly delivered to an unknown person at a...
I placed an order on Rossmann’s website on October 18, 2024, with the understanding that delivery would occur within 1-4 days, as stated. On October 28, I called their customer service (0800 261 7766) to inquire about the delay, and a record was created, yet no update followed. I called again on Nov...
On 20.11.2025, I ordered a perfume from the Lancome store on a very popular and trending e-commerce platform. My order number is 10711173432 and my delivery number is 9967279736. Although the system shows this order as “delivered,” the product absolutely never reached me. I was home all day and my d...
I placed an order from Zara online on September 23, 2024 (Order No: 5384*****96), which included a set of hangers and a personalized baby care bag. On September 25, 2024, I received the hangers in good condition. However, the baby bag was shipped with Scotty and returned to Zara’s warehouse without ...
I placed an order on Trendyol on August 6, 2024, for discounted items. The expected delivery date was August 10, 2024, but as of today, August 14, 2024, the products have still not arrived. The items I purchased at a discount are now being held at the delivery branch for a return. Despite contactin...
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