4
Resolved

Bosch Meat Mincer Broken Gear Causing Us Great Problems Third Time Now

Bosch Meat Mincer Broken Gear Causing Us Great Problems Third Time Now
Bosch Meat Mincer Broken Gear Causing Us Great Problems Third Time Now
Bosch Meat Mincer Broken Gear Causing Us Great Problems Third Time Now
Bosch Meat Mincer Broken Gear Causing Us Great Problems Third Time Now
Yakup
December 22, 2023 10:46 AM65
Yakup's Thank You Message
Although my complaint has not been fully resolved, I believe the company has shown the necessary attention. I would like to thank Ms. Ezgi, who called and addressed the issue.

Our meat mincer's gear is broken the 3rd time. I have already paid 2 times for the repair. And i do not want to pay the same amount 3rd time. Because i know it will be broken in a while since it is not metal but plastic. I think this is a design error but the service and even the management keeps saying it is a user error. I am not idiots to make the same error 3 times. This will be my last Bosch product i paid for.

December 22, 2023 1:12 PM (2 hours after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your applications, our Bosch Call Center, reachable from anywhere in Turkey, is at your service 24/7. Additionally, if you reach us through the Customer Service page, we will contact you immediately. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center

Yakup
Yakup
December 25, 2023 2:11 PM

Although my complaint has not been fully resolved, I believe the company has shown the necessary attention. I would like to thank Ms. Ezgi, who called and addressed the issue.

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