I recently purchased a Bosch boiler as well as a Bosch wired room thermostat. However, during the boiler installation, I was informed that the thermostat could not be installed because a connecting cable was missing. They recommended that I hire a professional to install the wiring and that even then, I would be charged a service fee for the thermostat installation. Now I'm left wondering: Is it Bosch's fault that they sold a wired room thermostat without the necessary cable, forcing me to rely on an electrician? Or is it the fault of the service for failing to provide a solution during the initial setup and then demanding a service fee on a subsequent visit? Finally, the customer is caught in the middle, concerned about voiding the warranty while being abandoned by Bosch and the service. I demand that my thermostat be installed quickly and without charge; otherwise, I will be forced to take legal action against this unfair system that consumers are forced to accept.
I wish I hadn't bought an air conditioner from Bosch 15 days ago. They don't even have an AC installation service, and the one they sent wouldn't do it. When I called Bosch's customer service, they kept saying they would send another service, but nothing happened. I don't know what to do. As if that...
Bosch team that came to install the Bosch brand dishwasher that I bought online left without installing it because they stated that it is not allowed to install it under an electric oven. When I offered to sign a document stating that I would assume all the risk, the service and call center did not ...
On February 14th, 2023, I noticed water pouring from my Bosch boiler, so I immediately turned off the water valve and the electrical switch to my house. I requested that their service department come and investigate the problem, which they did. Unfortunately, the technician appeared to overtighten t...
The Bosch service center presents the boiler malfunctions and claims that "you did not have maintenance, so parts cannot be replaced or repaired." While the service was confirming the replacement of the part under warranty on the first visit, you sent a report that it was caused by the lime in the w...
I purchased a Bosch washing machine in December 2022, expecting quality and durability, but I am extremely disappointed. Despite having no moisture issues in my bathroom, the paint on the machine started peeling and bubbling within a short period. I contacted Bosch service, and to my shock, they ch...
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