Listen up if you're thinking about purchasing a Bosch air conditioner. I had faith in the brand and purchased a multi-split unit. Since I went with a multi-split option, I had to pay installation fees that were the same as the price of one unit. In addition, there are major communication problems between the main office and authorized dealers. Ever since it was installed, they still haven't managed to fix the problems with the faulty unit after weeks. Various dealers constantly point fingers at one another... In a nutshell, if I had been aware of how terrible their customer service was after buying their product, I would have never gotten myself into this mess.
I wish I hadn't bought an air conditioner from Bosch 15 days ago. They don't even have an AC installation service, and the one they sent wouldn't do it. When I called Bosch's customer service, they kept saying they would send another service, but nothing happened. I don't know what to do. As if that...
I bought a Bosch combi, and now I really regret it. First of all, when you call Bosch customer service, they don't give you the dealer's phone number, can't provide technical information about their products, and won't help you schedule a service visit for installation. This isn't how customer servi...
My Bosch 24 BTU air conditioner failed, and I reported it on July 27th. They promised to contact me within a day, but it's now August 1st, and I haven't heard from any authorized service personnel. Trying to stay cool in this heat has been difficult, and despite numerous phone calls, they keep promi...
The Bosch brand combi boiler, which I purchased brand new, malfunctioned on the fourth day. Although I expressed my victimization three days ago through all channels and created a fault record, I did not receive any feedback from Bosch officials and services. They are indifferent about after-sales s...
Imagine this: I bought a Bosch refrigerator only two years ago, and even though it's still under warranty for three more years, it has already broken down three times in just one month. Believe it or not, it happened three times within a single month! Despite this, the company continues to insist on...
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