Bizbox.pro features are not working properly or are showing errors. How can I file a technical complaint?

The service is malfunctioning — file a complaint on Xolvie if Bizbox.pro does not fix technical issues and fails to respond to inquiries.

If Bizbox.pro features are working incorrectly, not saving data, or displaying errors, it is important to properly submit a technical complaint so that it is actually reviewed.

How to file a technical complaint:

Document the issue:

Take screenshots or record your screen.

Write down the full error message.

Note the date and time of the malfunction.

Check basic factors:

Clear your browser cache.

Try another browser or device.

Disable VPN or browser extensions.

Log into your Bizbox.pro account and find the support or feedback section.

In your request, обязательно include:

Your account email

Your subscription plan

A detailed description of the issue

The steps after which the error occurs

Screenshots.

Clearly state your demand: fix the error, recalculate the payment, or provide compensation for the period of service downtime.

Save a copy of your request and the date it was sent.

If the issue is not resolved and the service remains partially or fully unavailable, you have the right to demand a refund for services not provided.

If technical errors are ignored, be sure to describe the situation on Xolvie to draw attention to the service quality.