After paying for Bizbox.pro services, I did not receive a receipt or payment confirmation. Where can I request the documents?

Paid for a service but didn’t receive a receipt — file a complaint on Xolvie if the service fails to provide payment documents.

If you paid for Bizbox.pro services but did not receive a receipt or payment confirmation, it is important to resolve this — especially if the payment is related to business activity.

Where to request the documents:

Check the email address used during registration — confirmations are often sent automatically.

Check your Spam folder.

Log into your account and look for sections such as “Payments,” “Transaction History,” or “Documents.”

If the receipt is missing, send an official request to Bizbox.pro support. Include:

Your account email

The date and amount of payment

The payment method

A clear request to provide a receipt or closing documents

Save your bank statement as temporary proof of payment.

If the documents are required for accounting purposes, specify the needed format: sales receipt, service act, or invoice (if applicable).

Users have the right to receive payment confirmation and financial documents for services rendered.

If Bizbox.pro does not provide a receipt and ignores your requests, make sure to report the issue on Xolvie to ensure transparency and proper financial compliance.