I am trying to complete the live verification process on the Bitexen app using my Android device, but the system repeatedly displays the message “please try again,” preventing me from finishing the verification. My camera permissions are fully enabled, my internet connection is stable, and I am using the latest version of the application. Despite attempting the process multiple times today, I encounter the same error every time.
I have not yet contacted customer service about this issue, and no payment transactions, pending approvals, or other account actions are awaiting completion on my side. This is purely a technical failure within the app that blocks me from completing an essential security step.
I request that Bitexen urgently investigate and resolve this live verification error so I can complete the process without repeated failures. The app must function reliably, especially for security-related verifications, to ensure users can access all features without unnecessary delays.
I frequently check my Bitexen account every few months, but today, I encountered a serious issue. After reinstalling the app, I entered my email and password, received the verification code, and confirmed my email. Despite completing all these steps, the system keeps asking for verification codes an...
Bitexen is requiring users to complete a liveness verification by April 25, and I’ve been trying to comply with this request since this morning. I followed every single step exactly as instructed, but the system keeps giving me error after error, and I can’t complete the process. I even sent an ema...
I’ve completed the identity verification process on the Bitexen app, but it still shows as if I haven’t done it. This is incredibly frustrating, as registering for an app shouldn’t be this difficult. I’ve waited several days, hoping the issue would resolve itself, but nothing has changed. I’ve even ...
I am experiencing a persistent issue with accessing the Bitexen mobile app. After successfully entering my password, email confirmation, and PIN code, the app opens momentarily, only to show an error message and send me back to the login page. I have repeated this process multiple times, but it keep...
I recently downloaded and signed up for the Bitexen app, but I’ve been facing an issue with the ID verification process. Every time I try to verify my identity, I get an error message saying, “Temporary issue, please try again later,” and it’s been like this since I signed up. I can’t access or use ...
