I have been an active user of the Betwinner website for some time. Three days ago, I submitted a withdrawal request of $210 USD from my account, but as of today, this payment has still not been transferred to my bank account via bank transfer. While deposits are processed instantly and my money is taken immediately when I invest, withdrawal requests are constantly delayed and the process is unnecessarily prolonged.
Neither live support nor email support has provided me with any reason for this delay, and no explanation has been given. Holding my account without paying the $210 USD I rightfully earned for three days has caused financial inconvenience and seriously damaged my trust in the platform.
I request that Betwinner process my $210 USD withdrawal request without any further delay or deductions, transfer the full amount to my bank account as soon as possible, and provide a clear and transparent explanation as to why such delays occur.