BettterMe Took Away Money On My Card Without Approval For 3 Months
BetterMe app has scammed me and charged 3 months in a row more than $50 for a monthly subscription, which was supposed to be $7/month. I had canceled my subscription right after the first month period but was still charged more than 7 times the price of the monthly subscription. I want my money back! I have already reported the company to my lawyer, and it seems like I am not the only one in this boat. BetterMe is a complete scam.
Hello, Sophie. Thank you for your comment. Please note that each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. If the subscription was successfully canceled, it could not be automatically renewed. Our team has already reached you via email with a solution. Please check your inbox. Kind regards, team BetterMe
Thanks for the efficiency and the refund. Maybe try to make your communication clearer to avoid misunderstanding 🙌
