BetterMe Charged Me After Cancellation and Refused to Refund My Money
BetterMe is too expensive! It started at €5.99, then increased to €99, dropped to €52.00, and then went back to €99. This is outrageous, and I want a refund. I tried to cancel my subscription after the first month, but BetterMe has continued to take money from me—a significant amount. It’s very misleading to start at €5.99 and then suddenly jump to €99. I demand a refund, especially since I haven’t used the app after the first month and have already canceled it. I also need reassurance that my account has been properly canceled.
Hello! Thank you for your feedback. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. Our team has already reached you via email. Please email us back so that we can find the best possible solution for you. Kind regards, Team BetterMe
