BetterMe! Stop Charging Me for an App I Don't Use At All!

Gerardjan
Gerardjan
BetterMe
February 27, 2025 2:42 PM64

I have been paying €34.56 every month, even though I canceled my BetterMe membership a year ago. I do not want the app anymore, and I no longer have it on my device. I want these payments to stop immediately. I can do my own workouts and do not need this service. This situation is unacceptable, and I need a definite solution to prevent any further charges.

BetterMe
February 27, 2025 11:28 PM (8 hours after complaint)

Hello! Thank you for your feedback. We regret to hear about your experience with us. If your subscription was canceled successfully, it should not be renewed. Our team has already reached you via email. Please check your inbox. Kind regards, team BetterMe

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