Betpatro RTP Concerns on Sweet Bonanza and Book of Dead

I am lodging a formal complaint regarding the integrity of the casino game algorithms on the Betpatro platform, specifically related to a severe and statistically anomalous deviation from the advertised Return to Player (RTP) metrics. This issue concerns my play on the slots Sweet Bonanza by Pragmatic Play and Book of Dead by Play'n GO. Between May 10, 2026 and June 12, 2026, I played sessions on these two games using my Betpatro account with the username “hagosa836” and client ID “u2435***”. During this period, my total wagered amount across both games was approximately 6.000 TLT. Based on the known and advertised RTP values of these games, the loss pattern and frequency of dead spins and low-paying rounds I experienced appear to be far outside what can reasonably be expected from normal variance, which raises serious concerns about whether the actual RTP delivered matches the licensed technical specifications. To clarify this situation transparently, I am requesting the full RNG game round logs and detailed transaction history for my sessions on Sweet Bonanza and Book of Dead within the stated date range, including itemized bets, outcomes, and win/loss amounts for each spin. My expectation is that Betpatro will provide these logs or an equivalent verifiable report and, if any discrepancy with the certified RTP or game configuration is identified, will take responsibility by correcting the issue and compensating me appropriately for any improper loss. I request that this matter be investigated thoroughly and that I receive a clear, written explanation supported by verifiable data regarding the fairness and RTP performance of these sessions.