1
Prateek is completely dissatisfied with the result

BetAndYou Did Not Credit My Deposits to My Account - Is Not Responding

Prateek
March 07, 6:42 pm
82

Hi, my BetAndYou account gaming ID is 111504****. Last night, I made three deposits: 20000, 9999, and 2000. None of these deposits have been credited to my gaming account yet, and they are not responding properly. I have chatted with them many times and sent emails, but I still haven't received a response. They took the three different deposit amounts through three different Indian banks, but they are not updating my deposits.

March 10, 1:19 pm (2 days after complaint)
Prateek
March 10, 1:24 pm

Look how BetAndYou is responding—all payments are marked as successful. How am I supposed to connect with the payment provider? What role does the bank play in this? The payment was successfully transferred to the account they provided. I am attaching a screenshot where BetAndYou asked for the payment, and now they are telling me to contact the payment provider. Please provide the contact details of the payment provider.

Prateek
March 10, 1:30 pm
betandyou-did-not-credit-my-deposits-to-my-account-is-not-responding-2.jpg

Customer care saying everytime still in progress, we can not speed up, ask in 4-5 hours. I am doing from 4 days

March 11, 3:02 pm

Dear Player, We understand your frustration and sincerely regret any inconvenience you have faced. Please try to use another payment methods mentioned on the website, or please contact your bank you made payment with Best regards, Betandyou Team

Prateek
March 11, 3:04 pm

And where is my sent payment? 9999 and 20000—should I just forget about them, or was there a mistake? Am I wrong for trusting you again?

Prateek
March 11, 3:23 pm
betandyou-did-not-credit-my-deposits-to-my-account-is-not-responding-1.jpg

Now Betandyou scammers, messaging their customer for paid fake review, they are offering bonus for review. So they can scam with more customers.

Prateek
March 16, 5:37 pm
betandyou-did-not-credit-my-deposits-to-my-account-is-not-responding-1.jpg

Day 11 still my 9999 deposit not updated by them. They are worst. Attaching screenshot of their answer. After taking bank statement still they don't update my deposit

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