I purchased a Bestway Pavillo inflatable mattress through Trendyol about one month ago. After I started using the product, a hole formed in the mattress, and it began leaking air. Because of this issue, I contacted Bestway customer service to request repair support.
However, they told me that since I purchased the product from Trendyol, they could not assist me and were not interested in handling the issue. Even though my product is still under warranty, no solution has been offered for the problem I am experiencing.
I live in Istanbul, and I am requesting repair support under the warranty to resolve this issue. I expect assistance from the relevant departments to eliminate my grievance.
I ordered a Bestway inflatable mattress from Trendyol on February 1, 2025 (order number #10012295324). When I first opened and inflated the product, I immediately noticed that it was leaking air. I did not observe any damage or missing parts on the box or the product itself. As soon as I noticed th...
I purchased a Bestway Tritech Queen built-in pump double inflatable mattress from the seller Wise on Trendyol. I paid $89 for the product with my credit card. After the product arrived, I used it only a few times to sleep my 1.5-year-old child at night, and I soon noticed that it had a tear at the s...
I purchased a Bestway above-ground pool, model 427 × 122 cm (BW4205612X), on April 9, 2025, from the seller Feyza Outdoor Foreign Trade through Hepsiburada. My invoice number is eaa2025000000261. Since I started using the product in July 2025, the pool has consistently developed water leaks. The pro...
I purchased the Bestway Ranger Elite X4 model this past April from the seller “jetlegelsin” on Trendyol. Today, while inflating the product on land, the bottom section suddenly burst, even though I was inflating it to a normal and safe level. The base collapsed abruptly with a loud pop. Even though...
About one year ago, I purchased a Helly Hansen HP Racing Jacket from Trendyol – Alpinist Outdoor. Recently, the inner lining of the jacket has begun to deteriorate and tear apart significantly. This issue affects the entire interior section, especially the lining, making the jacket almost completely...
Comments