If BestDates won’t let you delete your profile,
Review your account first;
• Check:
– Your BestDates account and profile settings
– Whether there is a “Delete Account” or “Close Profile” option
– Whether an active subscription is linked to your account
– Whether you’re signed into the correct account
• Confirm:
– You’ve canceled any active subscription separately
– You’ve removed saved payment methods if the service allows it
– You’ve followed all required account-deletion steps
– You have screenshots of any error preventing deletion
Gather evidence;
• Save screenshots showing:
– Your profile and account settings
– The failed deletion attempt
– Any error message
– Your subscription status
Contact BestDates support;
• Request:
– Permanent deletion of your profile and account
– Removal of your personal information where applicable
– Cancellation of any remaining subscription
– Confirmation that the deletion request was completed
If BestDates does not resolve the issue, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
