Beko 8131 Robot Vacuum, A Disappointing Purchase with Constant Map Erasing
I recently bought the Beko 8131 robot vacuum, and I have to say, I'm very disappointed. This product keeps erasing the map it's supposed to navigate. To be honest, I regret purchasing it. I wish I had known how annoying it would be to always have to remap my space, had this robot vacuum for a month now, if I still had the packaging, I would return it for a refund without hesitation. I'm wondering why I didn't do more research before buying. Tomorrow, I will contact the service center to report this issue. I have to spend time during my day dealing with a product that is supposed to simplify my life, not make it more complicated. I think a lot of people can understand the frustration of buying something that doesn't meet their expectations.
Dear Customer, First of all, we would like to thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Contact Center