I recently made a recharge of 29,000 to my BDG game account through PhonePe, but the amount has still not been credited to my BDG game ID 19657621. The payment was made between March 13 and March 15, and the money has been debited from my bank account, as shown in my bank statement. However, my in-game balance has not increased.
I have already submitted all the documents requested by the company and have contacted customer support multiple times, but my issue has not been resolved and I have not received any proper response.
This situation is causing me significant stress, as a large amount of money is stuck without any resolution. I request that my issue be urgently reviewed and that the full amount of 29,000 be credited to my BDG game ID 19657621 without further delay, or refunded back to my original payment method. I expect a clear and prompt response so that this matter can be resolved as soon as possible.
I am filing a complaint regarding two deposits I made to the BDG Game platform that have still not been credited to my account. My BDG Game ID is 6349911. On the 24th, I recharged my BDG Game wallet with Rs 7,000 through PhonePe, and on the 27th, I made another recharge of Rs 2,000, again using Phon...
I made a game deposit of 19,000 INR to BDG Game on February 4, 2026, using PhonePe, but the amount has still not been credited to my BDG Game account, even though the payment was completed successfully. The payment was made via UPI from Ujjain. The UTR number for this transaction is 936494704388, t...
On February 6, 2026, at approximately 12:30 AM, I recharged my BDG game wallet using the PhonePe UPI app for an amount of ₹5,000. The payment was completed successfully, and the amount was debited from my PhonePe account, but the balance has still not been credited to my BDG game wallet. My BDG gam...
On 27/02/2026 at around 12:30 PM, I made a payment of ₹50,000 through PhonePe to recharge my BDG ID. The amount has been debited from my account, and I have the UTR number 314146228839, but it is still not reflected in my BDG ID balance. As a result, despite my active business presence, my money has...
On January 28, 2026, at approximately 10:55 PM, I deposited ₹10,000 into my BDG Game account (ID 18344172) via UPI using PhonePe. The amount was succe...
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