I am writing regarding an unresolved payment issue with BDG Game on my iPhone. On April 14, 2026, at around 10:19 PM IST, I deposited ₹20,000 into my BDG Game account using the UPI QR deposit option via Paytm. The amount was successfully debited from my Paytm account, with transaction/UTR/reference number 300781643656, but the deposit has still not been credited to my in-game account.
My BDG Game account UID is 8439615. I have made successful deposits many times before using the same Paytm UPI method, so this appears to be an isolated issue with this specific transaction. Despite that, the ₹20,000 has not been reflected in my account balance.
I contacted BDG Game support multiple times regarding this issue, but I only received repeated automated responses stating that the “payment is being reviewed,” without any real assistance or meaningful update. This is extremely frustrating, especially given the large amount involved and my previous successful payment history.
I request that this ₹20,000 transaction (reference number 300781643656) be urgently investigated and either credited to my BDG Game account (UID 8439615) immediately or fully refunded to my Paytm account. I also expect a clear, non-automated explanation of what went wrong and a definite timeline for resolving this issue.
On February 19, 2026, I made an in-game deposit of ₹30,000 in BDG Game via UPI using Paytm. The payment was successfully debited from my Paytm account, and the transaction shows as completed with UTR number 200458658830. However, in BDG Game the deposit remains stuck in “pending” status, and the amo...
I made a deposit of ₹2,000 on March 7, 2026, to the BDG Game platform via UPI using my Paytm account. The money has been debited from my Paytm wallet, and I have a transaction ID as proof, but the amount has still not been credited to my BDG Game account balance. When I contacted BDG Game support, ...
I deposited money into my BDG Win game account, but the amount has not been credited despite successful payment confirmations through UPI. On March 24, 2026, I deposited ₹800, and on March 30, 2026, I deposited ₹20,000. Both payments were completed successfully, and for one of the transactions, I h...
I made a UPI deposit of ₹18,000 to BDG Game on 28.01.2026 at around 1:50 pm, with order/transaction ID RC2026012813512307183035a and UTR number 379004442450. The amount has been debited from my account, but it has still not been credited to my BDG Game wallet. It has already been 4 days, and the mon...
On January 28, 2026, at approximately 10:55 PM, I deposited ₹10,000 into my BDG Game account (ID 18344172) via UPI using PhonePe. The amount was succe...
Comments