Lost crypto after using B9.Game and support vanished, what steps do others take next?

If you lost crypto after using B9.Game and support has stopped responding;

• Check your B9.Game account and transaction history to confirm the exact amount and date the crypto was sent or deducted
• Verify the transaction on the blockchain using the TXID/hash to see whether the funds actually left your wallet
• Gather all evidence: deposit TXIDs, wallet addresses used, screenshots of balances before/after, and any error messages
• Review B9.Game’s Terms and Conditions to see if funds can be frozen due to KYC, bonus rules, or security checks
• Stop making new deposits or transactions to avoid further losses

Contact B9.Game support again with a clear, final request;

• State that crypto was lost and support has gone silent
• Provide your username/account ID, TXIDs, coin type, network, amounts, dates, and screenshots

Ask them to;

• Explain where the crypto was sent or why it was removed
• Release the funds or allow withdrawal if they are frozen
• Refund the crypto if it cannot be recovered

If support does not reply or the issue remains unresolved;

• File a complaint on Xolvie to report lost crypto and non-responsive support and seek help recovering or disputing the funds