If your Avakin Life account was banned following an avatar error and you believe this action was unjust, on the ban notification screen within the app, select the "Dispute Suspension" option.
You'll be prompted to enter your username, email address, and a detailed explanation of the situation. Providing comprehensive information will assist the support team in reviewing your case effectively.
If you encounter difficulties with the in-app appeal process or prefer an alternative method, you can contact Avakin Life's Player Support directly. Visit their support page at avakin.com/support.
When reaching out, ensure you include your account details and a thorough description of the issue to facilitate a swift resolution.
It's important to note that Avakin Life's moderation team reviews suspensions and bans on a case-by-case basis, with each report being manually assessed by a specialist.
They take action only when wrongdoing is substantiated. By providing detailed and accurate information in your appeal, you enhance the likelihood of a favorable outcome.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
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