I sent my Asus X515 EA laptop to KVK Technical Service due to issues with Wi-Fi, battery, sound, and slow system performance. After receiving the laptop, I was informed that only a system reset and thermal paste replacement were performed. Other issues were not addressed.
When I attempted to charge the laptop upon its return, I noticed issues with the adapter connection. The external battery condition had worsened, and the system performance had further declined. The touchpad and external mouse were not working, the screen froze, I couldn't access applications, and the laptop overheated with the fan running continuously. These problems did not exist before sending the laptop to KVK.
I request support from Asus officials for the repair of my device and urge them to review their agreement with KVK Technical Support. My laptop is currently in poor condition.
I purchased an Asus Zenbook ux325ea/kg230t laptop from the Media Markt online store. Over time, I began experiencing performance and overheating issues with the laptop. It is incomprehensible to face such problems while only using a web browser and Zoom. I encountered performance issues with this la...
I recently sent my Asus X515JA laptop in for warranty service because it was constantly overheating, had LED screen glitches, and had fan issues that wouldn't stop. They claimed to have resolved the overheating and fan problems with a screen replacement. At first, when I got my laptop back, it didn'...
I bought an Asus g513IH-HN002T gaming notebook from Vatan Bilgisayar around 1.5 years ago and since then, I've been experiencing numerous problems with it. From freezing to not connecting to my wifi, I've taken it in for service 4 times already and each time they say there's a hardware issue that ne...
I recently purchased the ASUS TUF Gaming F15 with promising specs, but within three weeks, it has become a tech nightmare. The battery charges in 10 minutes, only to deplete rapidly, and occasional errors leave the screen unresponsive. Despite its warranty until 2025, I regret choosing ASUS. The abs...
I purchased the Asus G513QM HQ358T Gaming laptop (Serial No: M8NRKD038902339) in 2022, expecting high quality and long-term performance. I specifically chose Asus, paying a significant amount, because I trusted the brand for professional design work. Unfortunately, from the day I bought it, it has b...
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