I purchased a pair of Asics shoes on December 5, 2025, and during my very first use, they cut into my foot and caused bleeding. I immediately reported the issue to the Asics store at İstinyePark Mall, and they sent the shoes for inspection.
Shockingly, the response came back as rejected. I then showed the visible wound on my foot to the store manager, who agreed to send the shoes for a second review—and once again, it was denied. A staff member even told me another customer had the same issue, but it “went away after a few uses.” That’s unacceptable.
I’m trying to exercise, not go to war. A shoe that injures me the moment I wear it is clearly defective. I’m demanding a full refund or exchange. Asics, stop dismissing injuries caused by your products and take responsibility.
The Accsic sports shoes I used for the first time caused blisters on my feet. I sent them to the company for inspection twice, but both times the result was negative. They said they had received complaints from other customers as well, but gave explanations like 'wear them 2-3 times and it will get better,' yet the shoes not only caused blisters but also made my feet bleed.
The Asics sports shoes caused my foot to bleed on first use and they do not provide a refund. They reviewed it and gave a negative response. In the second review, I showed the scars on my foot that haven't healed for a month, but they still gave a negative response. I regret it very much. The ankle part of the shoe is manufactured very stiff.
The Asics brand shoes I bought caused my foot to bleed on the first use and left a scar for a month. The company reviewed it and gave a negative result. I went to the company for a review a second time and showed the scars on my foot that haven't healed. However, a negative result came for the second time as well. I kindly request a refund. Sincerely.
On 16/03/2025, I purchased the Asics Gel-Resolution 9 shoes at the Adana Clothing Fair (receipt no: 135). From the very first time I wore them, I experienced swelling and pain on the right side of my right ankle. I tried wearing them a few more times, hoping the discomfort would go away, but instead...
In May 2025, I purchased a pair of running shoes from the Asics store at Izmir Hilltown. I’ve only worn them for light walking a total of 5–6 times, yet there is already significant wear on the right heel area. This level of damage after minimal use clearly indicates a manufacturing defect. I repor...
On April 4, 2025, I purchased a pair of Asics sneakers from the Boyner store inside Ankara Ankamall. Shockingly, within less than a month, the left side of the shoe developed a tear and visible damage, exactly as shown in the attached photos. I used the shoes under normal daily conditions—no harsh a...
In November, I purchased an Asics shoe from Inter Sports at Vadi Istanbul, but I was disappointed to see the toe area collapse after just one use. I returned the shoes to the store for inspection, but after evaluation, I was informed that neither a replacement nor a refund would be provided. This i...
I bought a warranty-covered pair of Asics sneakers, and shockingly, they tore within just one month—with no impact, no scuffing, and no misuse involved. Despite this, the store provided no solution: no refund, no exchange, no repair. Their excuse? “The product was manufactured abroad.” If you’re sel...
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